As per the nature of the software, there is NO REFUND policy applied in the Tube Smart Ranker. You can try the 3 day trial version and judge yourself about the software functionality. However, if software fails to Run in your PC and we are unable to fix it within 7 working days (Provided that you have virus free PC and you don't have corrupted OS) and in the period of One Month from the date of purchase then full refund issued to the user paypal id. We will not provide refunds for any other reasons. All sales final.